AI Vendor Lock-In: How It Builds, What It Costs, and How to Reduce It
AI infrastructure lock-in is different from traditional cloud lock-in — and more expensive. It accumulates across technical, commercial, data and capability dimensions simultaneously.
What is AI vendor lock-in?
AI vendor lock-in is the state in which an organisation's dependence on a specific AI infrastructure provider — a cloud platform, a foundation model API, a managed AI service — has grown to the point where switching to an alternative would be technically difficult, commercially expensive or operationally disruptive.
Unlike traditional cloud lock-in, which is primarily a technical migration problem, AI infrastructure lock-in compounds across multiple dimensions simultaneously: proprietary APIs, model dependency, long-term contracts, data trapped in provider environments, and internal capability built around a single platform's tooling.
The six dimensions of AI lock-in
Warning signs your organisation has significant lock-in
These patterns consistently appear in organisations that have accumulated high lock-in risk without actively managing it.
AI Vendor Lock-In Risk Score
Answer five questions to get an indicative lock-in risk score for your organisation. Takes under 2 minutes.